Frequently Asked Questions

I have a promotional discount code. How do I use it?

If you have an BALL IN THE 6 promotional discount code, you can enter the code into the discount code box during the checkout process. Please ensure that the promotional discount code successfully applies to your order and that the discount is taken off the price before completing your order.

Where can I buy BALL IN THE 6 Clothing?

What are your shipping options?
We ship through Canada Post and UPS in order to serve you best!

Shipping times are an estimate only and are calculated from the time they leave our warehouse.

Please allow additional time for the processing of your order at our warehouse.

How can I pay for my order?

BALL IN THE 6 accepts most major credit cards such as Visa, MasterCard, and American Express and Paypal.

What is your Return Policy?

To be eligible for a return and/or exchange, your item(s) must be unused, unworn, and in the original condition and packaging (if applicable) that you received it in within 30 days of purchase. Unfortunately after 30 days, we are unable to process any returns or exchanges.

What about Pre-orders?

Any “PRE-ORDER” items are subject to estimated wait and processing times and these times are available in the item details of the “PRE-ORDER” products. If you run into any problems during the order process or in receiving your order please don’t hesitate to contact us via the support tab or by emailing us at [email protected]