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  • An initial concept drawing will be provided prior to production. These drawings are not to scale and should not be used to determine the actual image size.

  • Additional mock-ups and/or revisions may be subject to additional charges of $5 per mock-up.

  • You can request a finished sample for approval sampling charges will be as follows:

    • screen set up

    • $7 run charge per location

    • blank garment (provided by BALLINTHE6) 

  • Customer must provide print ready artwork. Any alterations needed will incur additional charges of $50 per half hour of work

  • Please save files in CMYK colour format with a resolution of 300 DPI or higher at the actual size the print is to be on the product as clearer images results in a better-quality print.

  • Typesetting and editing costs would also apply as per our pricing policy.

  • Acceptable files: .ai, .svg, . pdf
  • PDFs: Best saved from Illustrator or CorelDraw for the le to be edited. JPG’S: RGB mode, 300 dpi or higher, at actual size.


  • GIFs: usually not a viable format, limited uses, best as sample image.
  • Microsoft Word, Publish It and PowerPoint files are not accepted and will require recreating.

  • Files with poor resolution will need to be recreated.

  • A cost will be provided when we have had a chance to review the file.

  • Please allow an additional 2 to 3 days for this process to be completed.

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